Terms and conditions

1. General information

The website robotclean.ro is operated by Eco Global Management SRL, tax ID (CUI) 37979529, Trade Register no. J40/12699/2017, registered office in București, România, email office@robotclean.ro, phone +40 757 467 775. By using the website, you accept these terms.

2. Purpose of the website

The website presents RobotClean products and services and lets you contact us for quotes, demos and information. No online sales take place through the website. Sending the contact form is not an order and creates no contractual obligations for either party.

3. Quotes and prices

Prices are provided on request, in a written quote, depending on configuration, quantity and included services. Delivery, payment, warranty and service terms are set out in the separate quote or contract.

4. Product information

We make every effort to keep the technical information and images on the website accurate and up to date. Specifications are as declared by the manufacturer, are provided for information and may change without notice. Actual performance depends on the floor type, the layout of the space and the settings used. For details that matter to your decision, please contact us.

5. Intellectual property

The texts, graphics, RobotClean logo, images and structure of the website are protected by copyright and trademark law. You may not copy, reproduce or use them commercially without our written consent.

6. Use of the website

You agree not to use the website for unlawful purposes, not to send unsolicited messages through the form and not to attempt to disrupt the website's operation or security.

7. Limitation of liability

We are not liable for temporary interruptions of the website, technical errors beyond our control or the content of external websites we link to. External links (for example ANPC or WhatsApp) are provided for information.

8. Personal data

How we process personal data is described in the Privacy policy, and our use of cookies in the Cookie policy.

9. Dispute resolution

These terms are governed by Romanian law. Any disagreements will be settled amicably or, failing that, by the competent courts in Romania. Consumers may also use alternative dispute resolution (ANPC – SAL) or the European online dispute resolution platform (ODR).

10. Changes

We may change these terms at any time. The version in force is the one published on this page.